Pet Care Booking Request Form

Complimentary First Visit

We provide a complimentary first visit to all our new clients. We want to meet you and your pet, discuss their behaviour and their specific needs. This is a 30 minute consultation, if we are both comfortable to proceed, you will be asked to provide a set of keys, and to complete required agreements and forms (sent via email). This meet & greet is required, so please be sure to book early enough to allow this meeting to be scheduled a few days prior to your start of service.

  • OVERNIGHT CARE: $89/night from 8PM to 8AM following day. Statutory Holidays / Long Weekends $100.

    FULL FOR SEPTEMBER & WAIT LIST FOR OCTOBER (you may inquire, and we will let you know if we have a cancellation within 14 days of your date)

    Includes 2x 30 minute outings, meals, learning and enrichment activities appropriate to your dog's age, activity level and personality, play time, unlimited cuddles, a potty break before bed. All pet chores completed as requested, feeding, medication (if required and approved by Fearless Tails Team), fresh water, treats, litter box maintenance for cats if required. Additional dog(s) $18 each surcharge.

    **Add pet sitting hours additional cost (see above) if you require us to come earlier to stay later.

    **Not currently servicing areas outside of PEC.

  • PET SITTING: $23/ hour / 2 hour minimum. Available 10am - 6pm.

    Includes supervised care in your home with, play, cuddles, potty breaks, meals. Administration of oral /topical medication subject to approval by Fearless Tails. Additional dog(s) $10 each surcharge.

    Fearless Tails Training day school clients, inquire about pet sitting packages for discounted rate (no training is included with this service). Not currently servicing areas outside of PEC.

All prices are subject to HST. Payment of your invoice is required prior to the start of service. Additional fees (parking etc) will be billed by invoice and payable upon receipt.

COVID-19 Precautions: We may choose to continue to wear masks to protect our families and yours. If you are unwell (coughing, sneezing, sniffles, fever, nausea etc), or have tested positive for COVID, please advise us BEFORE your appointment. Fearless Tails reserves the right to decline or cancel service due to health reasons (human or animal).

Please review our policies below before booking. All clients will be required to fill out our pet sitting forms and agreements.

Fearless Tails is insured by Profur.

Tell us what you need

Bookings requests are NOT confirmed until you have received an email confirmation and completed any necessary forms.

Invoice will be issued upon confirmation.

If you ONLY have cats, please skip the dog related fields and complete the last field to tell us more about your cat(s) and their needs.

POLICIES & CANCELLATIONS

Training

No training is included in pet sitting services. Your pet is expected to have basic manners training. Fearless Tails reserves the right to decline service based on a dog's behaviour, health or perceived risks to our team member's personal safety.

Pet Vaccinations

Dogs must be up to date on all require vaccinations. Proof of current vaccination will be required when completing new client intake forms.

Payment

We accept payments by credit card. Invoices must be paid in full prior to the start of services.

Long Weekend / Statutory Holidays

Statutory holidays include: New Year’s Eve, New Year’s Day, Valentine’s Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Eve, Christmas Day and Boxing Day. Holiday cancellations are non-refundable.

Cancellations, Early and Late Returns

(A) Cancellations for pet sitting or pet visits received less than 7 days in advance of the booking date, will result in a service fee to the customer of 75% of the total booked service value.

(B) Early returns (you return home more than 1 day early) are subject to the cancellation policy above.

(C) Late returns for pet sitting hourly or overnight services is billed at $10 per 15 minute interval.

Refunds

Refunds are granted at the sole discretion of Fearless Tails in the case of a true emergency or health constraint.

Client Updates

We will provide you with updates on how your pet is doing a minimum of once per visit by text or email.

Parking

Parking must be provided, parking fees are the client's responsibility and charged at cost.

Key Policy

Keys must be picked up during initial consultation, if they can't be picked up at this time a key charge of $15 to pick up and/or drop off the keys is applied. If keys are kept on file for future services no fee is applied. Due to insurance regulations, we cannot leave keys behind in a property or a mailbox. When we are not en route to, or at your home, your keys are kept in lock box at Fearless Tails Training Academy.

Minimum Visit Requirements

Minimum of three visits for every 24 hours a dog is in our care. It is our policy that we do not leave a dog unattended for more than 5 hours while in our care.

Number of pets in household

Please contact us for a quote regarding additional pets and services before your service date.

Pet Transportation

If required to wait during an appointment a charge of $20 for every 30 minutes is applied. If required for visits, parking fees are the client’s responsibility, charged at cost.

Service Area

We currently cover the island of Prince Edward County only. Travel Fees may apply for Hillier and beyond.